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Why is my account suspended?

Written by Raphaël Beau

Your account was suspended because the security system flagged it for account sharing, which violates the Flim Terms and Conditions. This automated safety trigger is usually caused by using a VPN or logging into a single account from multiple devices or browsers simultaneously.

Please contact customer support ([email protected]) to resolve this issue. If you need to collaborate, you can upgrade to an organization plan so that every member has a dedicated seat instead of using a shared login.

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